Shipments and returns

We strive to ensure a seamless shopping experience, including timely and efficient delivery of your purchases. Below are the details regarding our delivery process:

Shipping Methods

We offer standard shipping option to cater to your needs. Shipping methods available for your order will be displayed during the checkout process.

Shipping Costs

The shipping cost for your order will be calculated and displayed at checkout.

Delivery Time

The delivery time frame depends on several factors, including the destination of the delivery, and the availability of the items. Estimated delivery times will be provided at the checkout based on the shipping method selected.

Order Processing Time

Orders are typically processed within 2-7 business days from the date the order was placed, barring any unforeseen circumstances or product availability issues. Once your order is processed, you will receive a confirmation email with tracking information.

Tracking Orders

For orders eligible for tracking, a tracking number will be provided in your shipping confirmation email. You can use this tracking number to monitor the status and location of your package.

Delivery Address

Please ensure that the delivery address provided during checkout is accurate and complete to prevent any delays or issues with your delivery.

International Shipping

For international orders, additional customs duties, taxes, or fees may apply upon delivery, depending on the regulations of the destination country. These charges are the responsibility of the recipient. We are not responsible for any delays or extra charges incurred during customs clearance.

Delivery Issues

In the event of any delivery issues or concerns, please contact our customer service team at for assistance. We are committed to resolving any delivery-related problems promptly.

Please note that delivery information provided here is subject to change based on carrier policies, external factors like weather conditions, and other unforeseen circumstances.

If you have any questions or need further clarification regarding our delivery information, please do not hesitate to contact us.

Thank you for shopping at LOWTHREAD!